If you're coming to the Hospital for a scheduled test, please enter through the Main Entrance and sign in at the Information Desk. For scheduled same-day surgery procedures, please enter through the Main Entrance and proceed directly to the Surgery admissions area, located near the Surgery Waiting Room. If you are coming in for a test or unscheduled admission after 5:00 p.m., on the weekend or a holiday, please enter through the Emergency Entrance located at the front of the Hospital off of Central Ave. If you're coming into the Emergency Room for an unscheduled visit, please enter through the Emergency Entrance. Upon entering the building, please sign in on the registration form, or inform an employee of your presence.
If you are planning on coming to the Hospital for an inpatient stay, we would like you to bring a list of current medications with dose and frequency information, your insurance information/cards, and personal items such as denture adhesive products, contact lens solutions, no-skid slippers, and a robe. We do, however, encourage you to please leave all valuables such as large amounts of money, valuable jewelry, etc. at home. These items won't be needed while you are in the Hospital.
The day of your dismissal will be determined by your doctor. At the time of your dismissal, your nurse will give you care instructions and a release slip. You will be escorted to the admissions area. You are then ready to leave the Hospital.
Shortly after your discharge, the Hospital will bill your insurance carrier for all covered expenses, which include charges for your room, medications and supplies, and inpatient ancillary services, such as x-rays, lab tests, physical therapy, etc. Your personal physician and other attending specialists will bill you separately for their services (for example: Radiologist, Pathologist, Cardiologist, Surgeon, Anesthetist).
You will receive a statement of your account regularly, which reflects all payments received by your insurance carrier, Medicare, Medicaid, and/or personal payments. Any balance remaining after your insurance pays will be your responsibility.
As a patient at Susan B. Allen Memorial Hospital, you have the right to appropriate and respectful care, regardless of sex, race, color, national origin, handicap, age, or ability to pay. This facility provides a reasonable amount of its services without charge to people whose income falls within certain limits and who reside in the qualifying counties at the time of service. Patients and their families are encouraged to apply for financial assistance. Please contact your Patient Account Representative for additional information on eligibility and the application process.
Patients with last name starting with:
A-D, call (316) 322-4590
E-K, call (316) 322-4591
L-R, call (316) 322-4592
S-Z, call (316) 322-4593